Supercommunicators: How to Unlock the Secret Language of Connection - Charles Duhigg
CoLab Book Club - August 2024
We continued our theme on communication with Charlies Duhigg’s ”Supercommunicators: How to Unlock the Secret Language of Connection” as our August #CoLabBookClub choice. This book explores the essential elements of effective communication that empower people to make meaningful connections, influence others, and initiate positive change. A very worthwhile read.
Overview
In his book, Charles Duhigg emphasises the importance of understanding your audience, leveraging empathy, and utilising storytelling to enhance communication skills. He includes interesting and topical examples to show how using his ideas can change the dialogue and foster understanding among people with differing moral views.
Our Key Takeaways
✔️ A Reminder - good communication requires active listening, interpreting non-verbal cues, asking questions, and setting aside assumptions.
✔️ 3 Layers of Conversation - every conversation comprises practical, emotional, and social layers. Mastering these can significantly improve your communicative effectiveness.
Practical - What are we here to achieve?
Emotional - How does this topic make us feel?
Social - Who are we really?
✔️ Loop for Understanding - enhance your understanding by asking questions, summarising what you've heard, and confirming accuracy.
✔️ Aim for Mutual Wins - start conversations with a win-win goal and a curious mindset. Let’s make each other awesome!
✔️ Online Communication Rules - overemphasise politeness, underemphasise sarcasm, express more gratitude, deference, greetings, apologies, and hedges, avoid criticism in public forums.
Who is it For?
This book is perfect for anyone looking to improve their communication and make better connections with their workplace, family, or in wider society. It's especially valuable for those curious about understanding diverse perspectives.
Thank you!
Thank you Charles Duhigg for encouraging us all to become super communicators. Our next level communication skills have been unlocked!
Cheers Allan Atkinson, Daniel Gauld, Elisabeth Stiller (host), Peter Bink, and Toni Wilson for the interesting discussion. And a BIG welcome to new Book Clubber Angela Zuba.
#EffectiveCommunication #SuperCommunicatorsInTraining #BookReview